Data controller
Nelox AB (org. no. 559587-9502), Bergsunds strand 23, 117 38 Stockholm, hej@nelox.se, is the data controller for personal data collected through this website.
What we collect
- Name, email address, and optionally company name from contact forms and 3D printing order forms.
- Technical logs (IP address, timestamp, browser type) for operational monitoring and security.
Why we collect it
- To respond to enquiries and deliver ordered services.
- To ensure the operation and security of the website.
How long we retain data
Contact enquiries and order details are retained for 24 months and then deleted.
Your rights
You have the right to request a copy of your data, correction, erasure, data portability, and restriction of processing. You may lodge a complaint with the Swedish Authority for Privacy Protection (IMY) at imy.se. Contact us at hej@nelox.se.
Third-party recipients
We do not share data with advertisers or marketing companies. Technical providers that may process data include: Inleed (DNS and hosting), Let’s Encrypt (TLS certificates).
Cookies
See our cookie policy at /cookies/.