LiftCloud — Cloud Portal for THOR Elevators

LiftCloud is the cloud portal that gives elevator service companies and property managers full visibility into their THOR elevator fleet — whether it’s a handful of lifts or an entire property portfolio. The portal is live at cloud.liftcloud.nu and is already connected to real elevators.

Before LiftCloud, every status check, alarm review, or settings adjustment meant a site visit. LiftCloud replaces many of those trips with a few clicks in the browser — whether the technician is at the office, in the car, or working from home.

The portal is built specifically for the THOR controller from Thor Engineering and uses the official NXg-SW003 protocol. Every connection is made on the manufacturer’s terms — no unofficial protocol workarounds, no security compromises.

Features

  • Real-time monitoring — view elevator position, load, door status, and operating mode live
  • Email alerts — automatic notifications when something happens, delivered to the right person
  • Screen mirroring — mirror the THOR built-in display directly in your browser without opening the control panel
  • Alarm log and statistics — history of events, trips, and operating hours
  • Diagnostic support — AI-assisted suggestions based on alarm codes and operating data patterns
  • Multi-level hierarchy — service companies manage their customers, customers see their own sites
  • Role-based access control — technicians see everything, property owners see what they need
  • Bilingual interface — Swedish and English fully integrated

Who it’s for

LiftCloud suits elevator service companies that want to reduce unnecessary site visits and give their customers better visibility into their fleet. Property companies with THOR elevators can follow operating status and alarm lists directly — without calling the service desk for every question. The portal supports the full chain from service company through property manager down to individual sites and elevators.

Status

LiftCloud is live and accepting real THOR elevators. The system is continuously deployed and expanded with new features. Contact us to become a pilot customer and connect your first elevator.